Direct-to-patient logistics solutions are transforming the healthcare sector with delivery of pharmaceutical products and medical devices to patients’ homes. For clinical trials direct-to-patient services have been shown to expand trial recruitment and boost retention.

Direct-to-patient logistics can also reduce hospital visits and increase adherence to treatment, patient privacy and quality of care. Delivering this emerging patient-centric approach requires complex planning and advanced logistics technology to manage and monitor deliveries.

We provide direct-to-patient logistics that ensure patients receive goods on time, in temperature and in the comfort of their own home.

Patient holding tablets in hand and a Tek van
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Advanced monitoring

Using our real-time temperature and location tracking, you can access full visibility of all direct-to-patient goods from collection to delivery.

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Regulatory compliance

We offer a GDP compliant supply chain, with in-depth knowledge of compliance requirements across borders and we provide a robust chain of custody.

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Precision and care

Our packaging solutions, quality-assured systems and ADR-certified drivers ensure we deliver on time and with exceptional care – protecting against damage or contamination.

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Customised support

Every direct-to-patient service is unique. With +20 years’ experience in healthcare logistics we can tailor fit our solutions to meet your specific needs.

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  • GDP compliant
  • ADR qualified
  • Temperature mapped
  • Dual temperature
  • Rapid delivery
  • 24/7 support

At your service

When it comes to Direct-to-Patient (DtP) deliveries, precision, reliability, and discretion are essential. At TEK, we understand the critical nature of transporting sensitive medical products directly to individuals—often as part of clinical trials, homecare treatments, or time-sensitive therapies.

With extensive experience in temperature-controlled pharmaceutical logistics, TEK ensures that each delivery arrives on time, at the correct temperature, and with complete compliance. Our highly trained drivers understand the sensitive nature of these shipments and are equipped to handle them with professionalism, care, and confidentiality.

What sets TEK apart?

  • Specialised Fleet – Our vehicles are GDP-compliant and equipped with real-time temperature monitoring and tracking to guarantee product integrity.

  • Flexible Scheduling – We offer appointment-based delivery options to accommodate patients’ availability and support continuity of care.

  • End-to-End Visibility – Through our MY TEK platform, clients receive real-time updates, digital documentation, and direct access to shipment progress.

  • Discreet & Patient-Focused Service – We prioritise patient experience by ensuring respectful, secure, and minimal-contact deliveries that meet healthcare standards.

  • Regulatory Expertise – We navigate the complexities of home delivery regulations, offering full support with documentation, customs, and compliance.

Whether supporting homecare providers, clinical research organisations, or pharmaceutical manufacturers, TEK delivers peace of mind—ensuring that patients receive their treatments safely, reliably, and without disruption.

Patient reading tablet packet and a Tek van

Talk to our expert team

Let’s work together to deliver innovative pharmaceutical logistics solutions.